LEGAL NOTICE

In compliance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), users are informed of the following identifying details of the website owner:

1. Owner Information

Owner: Lunick Destin Ondongo
NIF: Z3262475E
Address: Av. Octavio Paz, 12, Puerto de la Torre, 29190 Málaga, Spain
Email: clients@costagencia.com
Website: www.costagencia.com

2. Purpose of the Website

This website aims to provide information about the services offered by COSTAGENCIA, as well as allow users to contact the company or subscribe to newsletters and marketing communications.

Accessing or using this website implies full and unconditional acceptance of the terms set forth in this Legal Notice. If the user does not agree with these terms, they should refrain from using the site.

3. Terms of Use

The user agrees to use the website, its content, and services in accordance with the law, good faith, and public order.
The user undertakes not to use the website for illegal or harmful purposes, or in any way that may damage, disable, overload, or impair its normal operation or the property and rights of COST AGENCIA or third parties.

It is expressly prohibited to:

Reproduce, distribute, or modify the website’s content without the express authorization of the owner.
Use the website to spread computer viruses or any other malicious software.
Remove or manipulate any security or protection systems installed on the website.

4. Intellectual and Industrial Property

All content on this website (texts, images, photographs, logos, designs, source code, etc.) is the exclusive property of COSTAGENCIA or of third parties who have authorized its use, and is protected by national and international laws on intellectual and industrial property.

Unauthorized use or reproduction of these materials may result in legal action in accordance with current legislation.

5. Links to Third Parties

This website may include links to third-party websites. COSTAGENCIA assumes no responsibility for the content, information, or services provided on those sites, which are governed by their own legal terms and privacy policies.

6. Liability

COST AGENCIA does not guarantee the continuous availability of the website or the correct display or download of its content, which may be affected by factors beyond its control.
Likewise, COST AGENCIA is not responsible for damages arising from interruptions, viruses, or disconnections in the operational functioning of the system.

7. Data Protection

The processing of personal data collected through this website is governed by the Privacy Policy, which users can consult here:
👉 Privacy Policy

8. Applicable Law and Jurisdiction

The relationship between COSTAGENCIA and users shall be governed by Spanish law.
Any disputes that may arise from the use of this website shall be submitted to the courts of Málaga, Spain, unless otherwise provided by applicable law.

✅ Website Owner: Lunick Destin Ondongo
📍 Address: Av. Octavio Paz, 12, Puerto de la Torre, 29190 Málaga, Spain
📧 Email: clients@costagencia.com
🌐 Website: www.costagencia.com

PRIVACY POLICY

In compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), users of www.costagencia.com are informed about how their personal data is collected and processed.

1. Data Controller

Owner: Lunick Destin Ondongo
NIF: Z3262475E
Address: Av. Octavio Paz, 12, Puerto de la Torre, 29190 Málaga, Spain
Email: clients@costagencia.com
Website: www.costagencia.com

2. Purpose of Data Processing

Personal data collected through the website will be used for the following purposes:

Contact Form: to respond to user inquiries or requests.
Newsletter Subscription: to send commercial communications, news, and updates related to COSTAGENCIA.
Browsing Analysis (Facebook Pixel): to collect information about user behavior and improve the browsing experience and marketing relevance.

Data will be stored as long as there is a relationship with the user or until the user requests deletion.

3. Legal Basis for Processing

The legal grounds for processing personal data are:

The user’s explicit consent (Art. 6.1.a GDPR) when submitting a contact form or subscribing to the newsletter.
The legitimate interest of COST AGENCIA in improving its services and communications.

Users may withdraw their consent at any time by sending an email to clients@costagencia.com, without affecting the lawfulness of prior processing.

4. Data Retention

Data will be kept for as long as necessary to fulfill the purposes mentioned or until the user requests deletion. Afterward, data will remain securely stored (blocked) during legally required retention periods.

5. Data Recipients

Data will not be shared with third parties, except when legally required or when necessary to provide website-related services (e.g., email marketing tools, analytics services).

Specifically, this website uses:

Facebook Pixel (Meta Platforms Ireland Ltd.) to measure ad campaign effectiveness and personalize advertising.
➤ More info: https://www.facebook.com/policies/cookies/

These third parties act as data processors, ensuring compliance with GDPR and the protection of users’ personal data.

6. User Rights

Users have the right to:

Access their personal data.
Correct inaccurate or incomplete data.
Request the deletion of their data.
Object to data processing.
Request restriction of processing.
Request data portability.

To exercise these rights, users may contact clients@costagencia.com, clearly indicating which right they wish to exercise and attaching proof of identity.

Users also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if they believe their rights are being violated.
➤ www.aepd.es

7. Data Security

COST AGENCIA applies appropriate technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, or unauthorized access.

8. Links to Third Parties

This website may include links to external websites. COSTAGENCIA is not responsible for the privacy practices or content of those sites. Users are encouraged to review each site’s privacy policy when visiting third-party links.

9. Acceptance and Consent

By using this website, the user declares that they have read and understood this Privacy Policy and consents to the processing of their personal data for the purposes described herein.

COOKIES POLICY

Access to this website may involve the use of cookies. Cookies are small text files stored in the user’s browser — across various devices they may use to browse — allowing the server to remember certain information that can only be read by the server that set it.
Cookies make browsing easier, more user-friendly, and do not damage the device.

Cookies automatically collect information about user preferences during visits to the website, allowing COSTAGENCIA to recognize users, personalize their experience, and, for example, identify and resolve errors.

The information collected by cookies may include the date and time of visits, pages viewed, the time spent on the site, and websites visited before and after this one. However, no cookie can access personal contact details or extract information from the user’s hard drive.

Cookies that can identify a person are considered personal data and are therefore subject to the Privacy Policy. Their use requires the user’s prior, informed, and explicit consent, which can be withdrawn at any time.

Own Cookies

These are cookies sent to the user’s device and managed exclusively by COSTAGENCIA (Lunick Destin Ondongo, NIF Z3262475E) to ensure the website operates correctly and efficiently.
The information collected helps improve website quality, content, and the overall user experience. These cookies allow the user to be recognized as a returning visitor and adjust content to their preferences.

Third-Party Cookies

The website also uses third-party cookies to analyze browsing habits and personalize advertising.
Specifically, the following tool is used:

Facebook Pixel: analytical and advertising tool that measures the effectiveness of marketing campaigns and displays personalized ads on Facebook and related services.
Learn more at Meta’s Cookies Policy.

These third parties are responsible for how the information is collected and used, in accordance with their own privacy policies.

Disabling, Rejecting, and Deleting Cookies

Users can disable, reject, or delete cookies — fully or partially — through their browser settings (e.g., Chrome, Firefox, Safari, Edge).
The steps may vary depending on the browser, so users should consult their browser’s instructions.

If cookies are rejected or disabled, the website will still be accessible, but some functionalities may be limited.

Cookie Settings

Users can manage their cookie preferences at any time through the consent banner shown when accessing the website or via this link:
👉 Manage Cookies

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